Careers at Village Roadshow

Village Cinemas Southland - Casual Customer Service Providers

Apply now Job no: 492985
Work type: Casual / Temp

Our cinema sites offer a friendly and safe work environment and staff are subject to a number of great internal benefits, including complimentary cinema passes, staff screenings and food and beverage discounts. Furthermore, our in-house training and development system is designed to develop our employees to the exceptional standards we require.


Reporting to:    Site Manager
Location:          Soutland
Employment:    Casual

Position Objective

The role of a customer service cinema employee is to deliver exceptional service to all patrons and to perform duties associated with the operation of a cinema entertainment complex.

Key Accountabilities of the position include, but are not limited to:

  • Following Village Cinema’s Steps of Service at all times;
  • Ticket Sales;
  • General duties, including cash handling;
  • Provision of food and beverage service;
  • Floor, ushering and cleaning duties; and,
  • Other duties as specified by your manager.

The successful applicant needs to demonstrate:

  • Excellent personal presentation and grooming;
  • Good verbal and written communication skills;
  • Commitment to providing excellent customer service;
  • Ability to work alone and as part of a team; and,
  • Flexibility in relation to working a flexible and rotational roster
  • As a minimum, you will be required to be available to work: a) one night shift, Sunday through to Thursday; b) one night shift, Friday or Saturday; and, c) one day shift Saturday or Sunday.

Additional Skills/Experience & Qualifications:

  • All Traditional applicants will need to be of legal working age (15 years or above); and
  • Proven experience within the retail industry is desirable.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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