Careers at Village Roadshow

Retail Supervisor

Apply now Job no: 497325
Work type: Full time

Retail Supervisor
Full Time Salary – Movie World

About the role:
Reporting to the Group Retail Operations Manager you will be responsible for the daily operations, profit, cost, human resource management and guest experience for the Retail Department. A fantastic role for an experienced and motivated retail professional, you will be supported to run operations of the retail department within a small team and achieve real job satisfaction in driving sales results and growing the retail aspect of the business.

In this role you will be responsible for:
• Manage and coordinate Retail team members including resource planning, support, mentoring, recruitment and development
• Work alongside Workforce Planning to manage rosters and pay sign off, using working knowledge of AWU/EBA agreement
• Monitor and action operational compliance, coordinate appropriate training and set service standards
• Triage and action day-to-day requests for store communications & tasks from the Group Retail Operations Manager and Head of Retail
• Escalate and manage business-critical store operational issues to relevant stakeholders
• Partake in decision making from product selection, pricing, promotions to selling channels
• Performance management and career development of your teams
• Stock feedback and inventory management
• Budget management and financial reporting

We are looking for an experienced Retail professional who has proven sales results and a passion for leading and building high performing teams. In addition, you will need:
• Previous budgetary responsibility, with proven results in wage management and sales growth
• Personnel management experience including performance management, training and rostering
• Excellent interpersonal and leadership skills appropriate to deal with a range of staff, guests and stakeholders
• Experience with a multi-site retail operation in a fast-paced environment with at least 50 staff.
• Enthusiastic and reliable, and the ability to work flexible hours and at different locations
• Strong computer skills across standard office suite software
• Own vehicle and open driver’s license, with the ability to travel between sites as required
• Experience in SAP, Maximo and Kronos Systems highly desirable.

• Unlimited free entry to our theme parks
• Food and beverage and retail discounts
• Unique team member events
• Opportunity for professional development

About the company:
Village Roadshow Theme Parks comprises of Warner Bros. Movie World, Wet ’n’ Wild Gold Coast, Paradise Country, Australian Outback Spectaculars Heartland, Village Roadshow Studios, Sea World and Sea World Resort. We encourage a fun, entertaining and enthusiastic environment whilst ‘Creating joy and memories that last lifetimes!’

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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