Careers at Village Roadshow

Reservations Team Leader

Apply now Job no: 499234
Work type: Full time

Reservations Team Leader
Full Time 
Sea World Resort, Main Beach, Gold Coast
 
About the role:
Facilitate room availability and hotel rates while also ensuring data integrity of hotel information
 
Duties:
  • Coordinate room revenue on a daily, monthly and annual basis
  • Maintain data integrity of reservation bookings
  • Maintain effective interaction and communication between front office and call centre
  • Liaise with travel agents and front office in relation to booking discrepancies
  • Lead reservation team to ensure customer enquiries and grievances are actioned in a timely and effective manner
  • Assist the call centre reservations team and front office when required
  • Action all general typing, filing, faxing, mailing, photocopying, system implementation and general office duties as required
 
Skills and Experiences:
  • Previous reservations experience
  • Ability to apply business management skills
  • Experience in maximising room revenues and yield management
 
 
Benefits:
  • Unlimited free entry to our theme parks 
  • Food and beverage and retail discounts
  • Unique team member events
  • Opportunity for professional development
 
About the company:
Village Roadshow Theme Parks comprises of Warner Bros. Movie World, Wet ’n’ Wild Gold Coast, Paradise Country, Australian Outback Spectaculars Heartland, Village Roadshow Studios, Sea World and Sea World Resort. We encourage a fun, entertaining and enthusiastic environment whilst ‘Creating joy and memories that last lifetimes!’

 

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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