Careers at Village Roadshow

Food & Beverage Outlet Senior
Part-Time Contract – $26.89 per hour
Fixed Term until February 2026 with ongoing positions offered to individuals who demonstrate high performance in the role
Sea World (Main Beach)

Are you ready to make waves in the world of hospitality? We are looking for dynamic and experienced individuals to oversee our diverse range of food and beverage outlets at Sea World. If you're a natural leader who thrives in a fast-paced, guest-focused environment and loves delivering unforgettable dining experiences to guests from around the globe, this is your chance to shine in one of Australia's most iconic theme parks!

The Opportunity:
In this high-energy role, you will motivate, mentor and manage a team to ensure top-tier service and smooth operation of your outlets. You will oversee venues including bars, fast-food outlets, coffee shops, and mobile vending carts. The ideal candidate will have a passion for hospitality, strong leadership skills and the ability to respond quickly and efficiently to challenges.

This fast-paced role requires applicants to have full availability to work a rotating roster with shifts covering weekends, holidays, and nights as required.
All successful applicants MUST have a valid Queensland Responsible Service of Alcohol (RSA) Statement of Attainment from a Nationally Recognised Training Organisation prior to commencement.

Your day to day:
• Work effectively within a team environment, ensuring your team are following the correct processes and procedures.
• Ensure your team are providing outstanding customer service during their shift and deal with any guest complaints or enquiries as they arise.
• Operate cash registers, conduct end of day cash-up and monitor accurate cash handling procedures within your team.
• Prepare and serve a range of food and beverage items whilst ensuring your team maintain high standards of food safety and presentation at all times.
• Follow workplace hygiene procedures and health and safety standards to maintain a clean, safe and well-presented work environment.
• Assist with inventory management through effective stock control.
• Mentor, develop and train other employees as required.
• Report any issues that may affect operations to your Supervisor immediately.
 
What you’ll bring:
• A valid Queensland Responsible Service of Alcohol certificate is essential!
• Previous experience managing a team in a food and beverage venue displaying effective communication, delegation and leadership skills.
• Full availability to work a flexible roster including weekends and holidays.
• Ability to work night shifts as required.
• The ability to work in a dynamic environment while maintaining high standards of guest service, food safety and food quality.
• Excellent grooming standards and a commitment to follow our food and beverage personal presentation requirements (no jewellery, fake nails or nail polish).
• Willingness to work in a variety of food outlets including bars, kitchens and outdoors on our mobile carts.