Assistant Outlets Manager
Full Time, Salary
Sea World Resort, Main Beach Gold Coast

Explore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks! Our company comprises of Warner Bros. Movie World, Wet ’n’ Wild, Paradise Country, Australian Outback Spectacular, Village Roadshow Studios, Topgolf, Sea World and Sea World Resort.

Imagine a workplace where adventure meets opportunity—where you’re not just part of the team but part of the fun!

Unbeatable Perks:
• Unlimited Free Access to our incredible theme parks!
• Complimentary Passes for friends and family to join in on the fun.
• Food & Retail Discounts on everything from dining to exclusive animal encounters.
• Village Employee Benefits App featuring discounts at over 65 top retailers.
• Exclusive Team Events and recognition awards that celebrate you.
• Reward Incentives with amazing prizes up for grabs.
• On-Site Wellbeing Team and 24/7 EAP support for a healthy work-life balance.
• Professional Development Opportunities with training designed to grow your skills and career!

Nestled in the heart of Main Beach, our iconic hotel delivers unforgettable views of the Broadwater and is just a short stroll from The Spit! As a Food & Beverage team member, you’ll help create magical moments for our guests from sunrise to sunset across our range of unique dining spots.

This is a hands-on leadership role in a fast-paced, high-volume environment. We’re looking for someone who thrives under pressure, leads from the front, and brings positive energy to the floor.

We’re looking for a hands-on leader who can drive performance, uplift team culture, and deliver exceptional service across multiple outlets.

As Assistant Outlet Manager, you will:
• Oversee day-to-day operations of assigned F&B outlets
• Lead, inspire and develop your team to deliver memorable guest experiences
• Monitor costs, stock and labour to ensure strong profitability
• Manage staff rosters and ensure compliance with payroll and legislation
• Contribute to menu ideas and implement upselling initiatives
• Uphold safety and hygiene standards across all outlets

About you:
• Previous experience in a similar leadership role in high-volume venues
• Ability to motivate and coach diverse teams
• Proven skills in labour & cost control, rostering and operational standards
• Confident in fast-paced, guest-facing environments
• Experience supporting events, banquets, or functions is highly regarded but not essential
• QLD RSA required | QLD RMLV desirable

Here’s where you’ll make a splash:
• The Lobby Bar: Where mornings start with premium coffee, lunch keeps it light, and family dinners are made special with à la carte options.
• Waterfall Café: The poolside gem for breezy, casual lunches, refreshing drinks, and dinners with a view.
• The Shoreline Restaurant: The go-to for our all-day buffet spreads, serving up fresh seafood, international bites, and daily chef specials.
• Boat Shed Bar & Grill: With sweeping Broadwater views, this relaxed dinner spot is perfect after an action-packed day. It’s also available for private events!
• Hatsuhana Japanese Restaurant: Our award-winning teppanyaki experience brings fun and flavour for an unforgettable evening.
• Melrose Pizzeria: Where wood-fired pizzas and handmade pasta are served fresh for dine-in or take-out.
• In-Room Dining: For guests who prefer the comfort of their room after their day of adventure.
• Functions & Events: Supporting our event spaces across the resort and conference centre

Ready to dive into a role where every day brings adventure and the chance to make memorable guest experiences? Apply now and start your next great journey with us at Sea World Resort!