Careers at Village Roadshow

Event Sales Executive
Full Time Salary
Topgolf Gold Coast

No matter the occasion or who you share it with, we believe every great time starts with play, is fueled by food and beverage, moved by music and made possible through community. Topgolf Gold Coast features dozens of high-tech, climate-controlled hitting bays for year-round comfort, a chef inspired menu for year-round deliciousness and hundreds of Associates eager to help create the moments that matter. With dozens of venues internationally, entertaining more than 13 million guests annually, Topgolf is truly everyone’s game.

We believe in the unlimited Power of Play!
Let the good times roll! The Event Sales Executive is responsible for selling the exciting experience of Topgolf. You create, manage and foster client relationships and focus on building the perfect event or food and beverage package, for corporate and social clients through inbound and outbound contacts. Deliver outstanding guest service through all stages of the sales process to ensure repeat business and referrals.

Perks & Benefits
• Compassionate Wellbeing Team and access to our Employee Assistance Program with 24/7 support
• FREE or 50% off bay hire
• 50% off food and non-alcoholic beverages
• 20% off apparel and retail items
• Discounted bay hire for group events
• Unlimited FREE entry to all Village Roadshow Theme Parks, including Warner Bros. Movie World, Wet’n’Wild, Paradise Country and Sea World, as well as discounts on food, beverage, retail and animal experiences
• Earn FREE theme park passes for family and friends
• Receive discounts at over 65 major retailers through our Village Employee Benefits App
• Reward and recognition incentives and prizes
• Exclusive and unique team member events and awards
• Flexible scheduling
• Opportunity for professional development and internal training – we strive to grow our talent!

Key Responsibilities
• Deliver best-in-class Guest experiences from the inquiry stage to post-event follow up
• Responsible for generating new leads, growing the customer base and converting sales leads from social and corporate clients
• Provide quotations for events and prepare contracts and follow up on enquiries from prospective and repeat larger clients to secure business
• High volume of booking small group food and beverage packages
• Maintain a high level of quality, accuracy, and process consistency in the sales organisation
• Research and develop new business opportunities to increase sales revenue
• Work to ensure all goals and objectives assigned by the Director of Sales are completed in a timely fashion
• Identify opportunities for sales process improvements and communicate them to the Director of Sales
• Work with the Operations Team to ensure flawless execution for all events and bookings
• Meet or exceed outbound sales objectives to grow event sales
• Maintain and manage a client database via the CRM system
• Represent Topgolf at industry or tradeshow events with a view to securing new business opportunities
• Drive awareness of the Topgolf brand in the community through business networks
• Co-ordinate and participate in sales famils to increase brand awareness and generate business
• Partner with the Director of Sales to foster a “fun” and engaging work environment

Key Qualifications
• Previous sales experience in hospitality/tourism industry preferred
• Sales & Marketing qualifications preferred
• Working knowledge of CRM programs
• Strong negotiation skills
• Excellent communication, time management and organization skills
• Energy, enthusiasm with a vibrant personality
• Strong computer skills, particularly with Excel, Word and PowerPoint

Our promise to you: a playful environment where you can make new friends. A safe place where you can be your full self, every day. To provide clear direction and tools to do your job. An opportunity to learn and grow. To listen and act when you speak up. We will never stop improving.