Careers at Village Roadshow

Guest Services Agent (Night Auditor)
Part Time - $25.80 p/hr Mon-Fri, $32.25 p/hr Sat, $38.70 p/hr Sun
Sea World Resort, Main Beach

Are you a night owl with a passion for delivering exceptional guest experiences? Step into the spotlight at Sea World Resort and make every guest's stay magical! We’re seeking a dynamic and dedicated team member to be the friendly face of our front desk during the night shift.

What You’ll Do:

• Create memorable welcomes: Meet and greet guests with professionalism and warmth.
• Smooth transitions: Manage check-ins and check-outs for individuals and groups.
• Problem-solving pro: Handle guest inquiries and complaints with confidence and care.
• Keep things running: Take charge of the switchboard, systems, and cash management.
• Be the local expert: Promote Sea World Resort’s services and share insider tips about local activities and events.

What We’re Looking For:

We want someone who thrives in a fast-paced, guest-focused environment. The ideal candidate will have:

• Previous hotel industry experience with a proven flair for customer service.
• Experience with OPERA PMS (a huge plus!).
• Night audit experience (advantageous but not essential).
• Exceptional communication skills – both written and verbal.
• Impeccable grooming and presentation standards.
• Advanced computer skills and a passion for teamwork.

Ready to bring your passion and expertise to our world-class resort? Apply now and start your journey with Sea World Resort!

Village Roadshow Theme Parks are committed to creating an inclusive workplace where everyone feels valued and respected. We encourage candidates of all backgrounds, abilities, and experiences to apply.