Ready to put the magic on the shelves? In this role, you’ll be the creative force behind our retail outlets, making sure every store looks spectacular, every shelf is stocked and every guest finds the perfect souvenir to take home. From eye-catching displays to smart stock planning, you’ll maximise sales, keep our brand standards shining and make sure the products our guests love are always ready to go!

 

Working closely with the Retail Operations Manager, Retail Supervisors and our suppliers, you’ll support profitable retail operations through smart stock management, standout merchandising, insightful reporting and a passion for continuous improvement. If you love retail, thrive in a fast-paced and fun environment and get a buzz from turning great ideas into great guest experiences, this is the role for you!

 

Get ready to be the secret ingredient behind every spectacular store! You’ll be:

• Keeping all retail outlets looking spectacular by maintaining merchandising, presentation, pricing and signage standards.

• Conducting regular merchandising audits and recommending improvements to boost sales and guest engagement.

• Monitoring stock levels and coordinating replenishment so the right product is always on the shelf.

• Supporting forecasting, ordering, stocktakes and cycle counts to keep inventory accurate and minimise variances and shrinkage.

• Analysing sales trends and product performance to recommend range, product mix and placement improvements, and reporting on results using SAP and other retail systems.

• Partnering with the Retail Operations Manager, Retail Supervisors and retail teams to deliver consistent standards and drive continuous improvement.

 

Love making retail shine? Here’s what you’ll bring:

• Demonstrated experience in a retail merchandising, inventory management or retail operations role, ideally in a fast-paced environment.

• Sound knowledge of merchandising, visual presentation standards, stock replenishment and stock control processes.

• Understanding of retail sales drivers, promotional activities and inventory management systems.

• Strong organisational, analytical and problem-solving skills, with the ability to manage multiple priorities and meet deadlines.

• Excellent communication and stakeholder management skills.

• Certificate IV or Diploma in Retail, Business or a related discipline is desirable.

• Experience with SAP or a similar inventory management system is desirable.

 

• Unlimited free entry to our amazing theme parks!

• Earn complimentary passes to share with family and friends!

• Enjoy discounts on food & beverage, retail and animal experiences across our parks!

• Exclusive employee deals through our Village Employee Benefits App, partnered with 65+ major retailers! 

• Unique team events and awards, celebrating our people is part of the fun!

• Reward and recognition programs with prizes for outstanding contributions

• Wellbeing support with our on-site team and 24/7 Employee Assistance Program (EAP)

• Professional development opportunities with internal training, we love to grow our talent!

 

At Village Roadshow Theme Parks, our purpose is simple: create joy and memories that last a lifetime. Every day, our team brings this to life across our iconic properties , from Warner Bros. Movie World and Sea World, to Wet’n’Wild, Paradise Country, Topgolf, Sea World Resort, Australian Outback Spectacular, and Village Roadshow Studios.

 

Working here isn’t just a job, it’s being part of a team that loves what they do, in a vibrant, fun, and supportive environment. You’ll meet amazing people, develop new skills, and help create unforgettable experiences for our guests.

 

We value everyone’s unique contributions and encourage candidates of all backgrounds, abilities, and experiences to apply. Apply today to join one of the most exciting tourist attractions on the Gold Coast and start creating memories, for our guests, your team, and your career!