Welfare Assistant
$33.05 per hour | Casual
Sea World, Main Beach, Gold Coast

The Opportunity
As a Welfare Assistant with our Marine Animal Team, you’ll play an important role in maintaining the highest standards of care and cleanliness across our animal exhibits. You’ll help keep our exhibits sparkling clean, prepare enrichment items that keep our animals curious and content, and ensure everything behind the scenes runs smoothly. While you won’t be handling the animals directly, your work helps create a safe and vibrant home for them, and an unforgettable experience for every guest who visits!

Key Responsibilities
As part of the team, you’ll help make sure our animals and exhibits are at their best by:
• Conducting daily cleaning and sanitation of animal areas, food preparation spaces, and equipment in line with strict hygiene standards.
• Assisting with exhibit upkeep, including landscaping, pool care, and general maintenance to ensure pristine presentation.
• Preparing and delivering approved enrichment items that promote curiosity and wellbeing among our animals.
• Maintaining accurate records of cleaning, maintenance, and enrichment activities.
• Adhering to workplace health and safety procedures to ensure a safe environment for animals, team members, and guests.
• Supporting the Marine Animal Specialist Team with operational and behind-the-scenes tasks.

Candidates who progress through the first and second round interviews will be required to complete both (a) a Fitness for Work Assessment and (b) a Psychometric Assessment (DISC). These assessments are conducted at VRTP’s expense and form part of the overall recruitment process. Please note that the results of these assessments are not used in isolation to make hiring decisions. For more information on the DISC assessment, visit: https://www.discprofile.com/what-is-disc

What We’re Looking For
Got a great attitude and a hard-working nature? You’ll bring:
• Blue Card is essential* (Please be advised that the cost of a Blue Card is currently $108.30).
• A current Queensland C Class driver’s licence.
• A keen eye for detail and a commitment to maintaining immaculate standards.
• A genuine passion for marine life and animal welfare.
• Strong teamwork and communication skills.
• A proactive attitude and the ability to take direction in a fast-paced, outdoor environment.
• High physical fitness and the ability to work in varying weather conditions.
• Flexibility to work early mornings, late finishes, weekends, and public holidays as required.

Your backstage pass to fun, friends and unforgettable memories!
• Unlimited free entry to our amazing theme parks!
• Earn complimentary passes to share with family and friends!
• Enjoy discounts on food & beverage, retail and animal experiences across our parks!
• Exclusive employee deals through our Village Employee Benefits App, partnered with 65+ major retailers!
• Unique team events and awards, celebrating our people is part of the fun!
• Reward and recognition programs with prizes for outstanding contributions
• Wellbeing support with our on-site team and 24/7 Employee Assistance Program (EAP)
• Professional development opportunities with internal training, we love to grow our talent!

At Village Roadshow Theme Parks, our purpose is simple: create joy and memories that last a lifetime. Every day, our team brings this to life across our iconic properties , from Warner Bros. Movie World and Sea World, to Wet’n’Wild, Paradise Country, Topgolf, Sea World Resort, Australian Outback Spectacular, and Village Roadshow Studios.

Working here isn’t just a job, it’s being part of a team that loves what they do, in a vibrant, fun, and supportive environment. You’ll meet amazing people, develop new skills, and help create unforgettable experiences for our guests.

We value everyone’s unique contributions and encourage candidates of all backgrounds, abilities, and experiences to apply. Apply today to join one of the most exciting tourist attractions on the Gold Coast and start creating memories, for our guests, your team, and your career!

*The Queensland Government has increased enforcement of the Blue Card (Working with Children) No Card, No Start legislation. This position requires a Blue Card, as the role may include working with children.
If you do not already possess a Blue Card, you can apply here: Queensland Blue Card Application