External Collections Officer

  • 503857
  • Gold Coast, QLD, Australia
  • Facilities, Maintenance & Trades
  • Guest Experience & Operations
  • Casual
  • Closing on: Jul 24 2026
View favourites

External Collector | Intencity

Keep the games running, the prizes stocked, and the fun flowing.

Intencity has been creating fun, family-friendly entertainment experiences since 1995. Now part of Village Roadshow, we work closely with Village Cinemas and Warner Bros. Movie World to bring classic arcade favourites, contemporary video games, ticket games and prize redemption experiences to guests across Australia.

We’re looking for an External Collector to support our external Intencity locations across a flexible 7-day roster. This hands-on role is ideal for someone who is reliable, organised, confident with cash handling, and enjoys working independently while still being part of a broader team.

About the role

As an External Collector, you’ll help manage the day-to-day presentation, performance and compliance of our games at external locations. Working under the guidance of the External Manager, you’ll complete cash collections, maintain prize stock, support basic game upkeep, and ensure our external sites continue to deliver a safe, clean and family-friendly entertainment experience.

What you’ll be doing

You’ll be responsible for:

  • Completing external cash collections across a range of locations
  • Maintaining prize stock levels and ensuring displays are well presented
  • Keeping game areas clean, safe, organised and family friendly
  • Identifying and correcting minor game faults in line with your training and competency
  • Reporting technical issues that require further support
  • Providing friendly and professional service to internal and external customers
  • Supporting accurate cash handling, cash counting and monthly stocktaking
  • Preparing financial, operational or marketing reports where required
  • Following company policies, procedures and safety requirements
  • Completing other duties as directed by your manager

About you

You’ll bring:

  • A reliable and safe personal vehicle, plus a valid driver’s licence
  • Strong attention to detail and confidence handling cash
  • Good verbal and written communication skills
  • An interest in arcade, coin-operated or amusement equipment
  • The ability to work autonomously and manage your time effectively
  • A team-focused approach and willingness to support others when needed
  • Flexibility to work across a rotating 7-day roster, including weekends, school holidays and public holidays

Ready to make an impact?

Join Intencity and help us create fun, safe and memorable entertainment experiences for guests of all ages.

Apply now and build an exciting career with us.

Village Roadshow is a proud Circle Back Initiative Employer – we commit to responding to every applicant.

We are an Equal Opportunity Employer and are committed to creating a safe, respectful and inclusive workplace where everyone can thrive.

Recommended Jobs

External Collections Officer

Gold Coast, QLD, Australia LEI-Other-Theme Park HO
We’re looking for an External Collector to support our external Intencity locations across a flexible 7-day roster. This hands-on role is ideal for someone who is reliable, organised, confident with cash handling, and enjoys working independently ...

Mechanical Fitter - Sea World

Gold Coast, QLD, Australia SW Maintenance
Join a skilled team maintaining world-class attractions through inspections, maintenance and safety checks every day.

Cleaning Team Leader

Gold Coast, QLD, Australia WW Facilities
Help make every visit unforgettable by keeping Wet’n’Wild looking its best!

Guest Experience Manager - Doncaster

VIC - Metro, VIC, Australia Doncaster
Ready to step up your operational leadership and inspire our team to deliver amazing guest experiences? If you’re passionate about service and team development, this role’s for you!

Sous Chef

Gold Coast, QLD, Australia Topgolf - GC F&B
Let the good times roll! The Sous Chef assists the Executive Chef in providing our guests with best-in-class, off-the-chart, rockstar level meals by leading the Kitchen Team and supervising all venue culinary activities. It requires two important ...

Guest Service Agent (Overnight)

Gold Coast, QLD, Australia SWR Operations
Become the face of our resort! As a Front Office Superstar, you’ll make every guest feel like a VIP from check-in to check-out.